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In the information age, data are valuable assets that drive critical business decisions. However, mere data collection is not enough; it is the transformation of this data into actionable insights that provides a significant competitive edge. In this scenario, technology plays a vital role in internal audit and compliance, empowering organizations to explore the true potential of their data.
André Cruz, Internal Audit and Compliance Director at Alubar Global Management, vividly recalls how technology revolutionized the way internal audits are conducted. "I clearly remember that 15 years ago one of the audit tests we conducted relied on the printing of two reports and we spent days manually searching for differences or irregularities in the comparison between them, marking with a red (X) the inconsistencies or with a green (✔) on the correct transactions. It was a very laborious process, taking days, sometimes weeks, to test the transactions of a single month. A few years later we were already able to perform this same test using software for data reading and analysis, which could be in different formats or files, by cross-referencing and processing this data in a massive way, and, with a few clicks, we obtained a reliable result, regardless of whether the scope was 1 day or 1 decade, as it would take practically the same time to process. It was an exponential gain. At that point, the test took a few hours to be completed. Now, we can do everything with just one click, as the tests are already properly parameterized with scripts that will be processed through the new features of robotization. Currently, artificial intelligence is doing things we could never imagine. It is already possible to plan for new audit tests to be suggested and processed by the computers themselves and for the results to be automatically reported to the auditors, as the tools can already understand the data, interpret it, and seek out what is outside of controls, policies, or the pattern of the other data. It's quite scary, but still intriguing and useful. We don't know where this will lead."
Knowing the right technological platforms for your environment is as fundamental as knowing your own business
The role of technology in internal audit is not limited to the analysis of historical data. Artificial intelligence (AI) is becoming a powerful tool in identifying emerging risks and future trends. The ability of this tool to understand data, interpret it, and detect what is outside the established patterns is transformative.
In compliance, technology also plays a crucial role. With constantly changing regulations, companies need to remain agile to meet requirements. Compliance management systems monitor the company's adherence to laws, policies, and procedures and automatically alert any deviations. This saves time and reduces the risk of non-compliance.
"Being in compliance is essential in a globalized and highly regulated world, where relations with stakeholders are intertwined at a level never seen before. There are scenarios where data processed within the company are automatically made available to interested parties who are outside, sometimes on another continent. Technology helps to simplify the process, making it more efficient and less prone to errors, but a lot of care must be taken," adds André.
While technology has brought numerous improvements to internal audit and compliance programs, it has also brought challenges. Data protection is a constant concern, especially with increasingly stringent data privacy regulations such as the General Data Protection Regulation (GDPR) in Europe and the "Lei Geral de Proteção de Dados" (LGPD) in Brazil. Ensuring data security is essential to maintain customer trust and avoid legal penalties.
Furthermore, technology is not a one-size-fits-all solution. The successful implementation of technological solutions requires careful planning, training, and a deep understanding of business processes and the objectives to be achieved with the audits conducted and the compliance controls implemented. After all, to navigate in an ocean of information, you need to use the correct ship. Knowing the right technological platforms for your environment is as fundamental as knowing your own business.
Conclusion:
The transformation of data into insights through technology and artificial intelligence is an essential evolution for the internal audit and compliance systems of organizations. The ability to analyze large volumes of data efficiently and identify hidden trends and risks offers invaluable value to companies. With a strategic approach and focus on integrating technology, companies can transform their data into valuable insights that drive business success. The future is constantly evolving, and as André Cruz highlights, "we don't know where this will stop." What we do know is that technology and artificial intelligence will continue to play a crucial role in companies, and it won't be any different in the processes of internal audit and compliance